Priya Marie Ross

Chief of Staff Candidate

“The best way to predict the future is to create it.” – Peter Drucker

Sometimes, we don’t really get to know ourselves until our 30s.

In college, I aspired to work for the United Nations, which led me to pursue a bachelor’s in political science and a master’s in international studies. However, when the economy tanked and opportunities in my desired field dwindled, I found myself on an administrative professional track for six years.

Feeling unfulfilled in my career, I began exploring the analytical side of my brain. I discovered a passion for data analytics and AI, realizing I had both the aptitude and the desire to do detective work with data.

I successfully transitioned into a career in analytics and data science, gaining diverse experience across academia, healthcare, e-commerce, and finance. My journey has equipped me with a robust skill set in strategic planning, operational leadership, project management, data analysis, and stakeholder engagement. I am adept at collaborating with executive leadership to streamline processes, implement Objectives and Key Results (OKRs), and manage high-priority projects. My expertise includes developing insightful performance reports, optimizing business processes, and implementing innovative solutions to drive organizational growth.

When I’m not diving into data, you can find me exploring the scenic trails of the mid-Hudson valley with my two dogs, at the gym, or hooked on a crochet project.

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Priya Marie Ross

priya.marie.ross@gmail.com | priyamarie.com | LinkedIn

Experience

MANAGER, REPORTING & ANALYTICS

1-800-FLOWERS.COM, INC., Jericho, NY                                                                                              

2021-2024

• Led cross-functional initiatives to streamline reporting processes, reducing active projects by 50% within 30 days.
• Designed and implemented project management frameworks, improving efficiency and stakeholder communication.
• Achieved a 90% year-over-year increase in completed projects, managing 139 deliverables in 2023.
• Partnered with operational leaders to optimize agent performance reporting, aligning metrics with business goals.
• Directed in-depth analytics projects and ensured data integrity, enabling leadership to make informed decisions.

 

PERFORMANCE ANALYTICS MANAGER/ BUSINESS ANALYST (STRATEGIC INITIATIVES LEAD)

Viva Eve, Forest Hills, NY                                                                                                                         

2019-2021

• Collaborated closely with the CEO and COO on high-priority initiatives, including implementing an OKR system, enhancing organizational alignment and practice performance.
• Identified and resolved inefficiencies in clinical operations, achieving an 86% decrease in lab result turnaround times and a 33% reduction in patient wait times.
• Analyzed and optimized patient visit durations, increasing annual visits by 55% year-over-year.
• Developed a business case to improve operational software, leading to a 35% productivity boost and $150K in annual cost savings.
• Designed and implemented a data collection project to inform strategic decisions across the patient life cycle.
• Aligned annual performance objectives with business priorities, identifying growth opportunities and developing performance measurement plans.

 

DATA ANALYST

Tal Depot, Cedarhurst, NY                                                                                                                      

2018-2018

• Designed and implemented marketing campaigns, generating $100K+ in revenue during Black Friday and Cyber Monday.
• Leveraged Google Analytics to analyze order trends and drive actionable insights.
• Developed and executed customer surveys, gathering over 1,200 responses to inform marketing strategies.

 

PROJECT MANAGER/EXECUTIVE ASSISTANT

Hudson Yards, New York, NY                                                                                                                  

2016-2017

• Promoted to Project Manager for exceptional organizational and communication skills, leading cross-functional teams in high-profile initiatives.
• Managed special projects, including digital kiosks for The Vessel, ensuring timely delivery and stakeholder satisfaction.
• Partnered with stakeholders across development phases to ensure alignment with organizational priorities.

 

ADMINISTRATIVE ASSISTANT – GLOBAL INVESTMENT RESEARCH

Goldman Sachs, New York, NY                                                                                                               

2013-2016

• Supported senior executives by coordinating schedules, managing confidential information, and ensuring the seamless execution of high-priority research initiatives in a high-pressure environment.
• Promoted from a contract to a full-time role due to exceptional performance, demonstrating adaptability and attention to detail.
• Acted as a liaison between executives and internal teams, facilitating cross-departmental communication for time-sensitive projects.

 

Education

Ph.D. Candidate (ABD), International Studies

University of Miami, Coral Gables, FL

Awarded the University of Miami Graduate School Fellowship

 

Master of Arts, International Studies

University of Miami, Coral Gables, FL (GPA:  3.71/4.0)

 

Bachelor of Arts, Political Science

Stony Brook University, Stony Brook, NY (GPA:  3.67/4.0)

Awarded the Honors College Full Scholarship

 

Certifications 

 

Technical Proficiency